Manager, Evaluation and Learning

OUR COMMUNITY

We live in a world where division, disparity, and poverty affect everyone. As changemakers at Greater Twin Cities United Way, we are committed to unlocking human potential, championing new narratives, creating equitable solutions, and advocating for policies that result in lasting change.

As an interconnected community focused on equity, inclusion and belonging, we can draw from our best minds, courageous leaders, responsive services, and collaborative partnerships to bring forth working solutions to shape our future together.

Your Role in Participating: Manager, Evaluation and Learning

Your Department: Community Impact

Your Reporting Manager: Senior Director of Evaluation and Learning

OUR MISSION AND VALUES

Mission: Unite changemakers, advocate for social good and develop solutions to address the challenges no one can solve alone.

Values: Equity, trust, belonging, collaboration, accountability

PRIMARY PURPOSE OF YOUR ROLE

The primary purpose of this position is to evaluate the impact of the efforts across Greater Twin Cities United Way’s (GTCUW) community impact investments in economic opportunity, household stability, and educational success. These community impact efforts include investment in the form of grantmaking, capacity building, systems change work, technical assistance, shared learning initiatives, and advocacy. You will join a team whose work is community-driven, data-informed.

Under the direction of the Senior Director of Evaluation and Learning, this role will focus on leading the evaluation and learning efforts of Greater Twin Cities United Ways impact areas of early childhood education, career and future readiness, and economic opportunities. This position will co-design evaluation plans with our program leadership and community members, collect and analyze data, and employ the waters of system change framework in understanding the systems level impact of the initiatives in the community.

This position will additionally lead the evaluation efforts of Greater Twin Cities United Ways 211 Resource Hotline and 988 Suicide Prevention Hotline, as well as support the Advocacy team in designing, deploying, and refining systems level evaluations of their work.

ROLE ACCOUNTABILITIES

Evaluation – 50%

• Manage strategy development, quality improvement, and retrospective learning opportunities using evidence-based measurement and evaluation approaches.
• Lead the measurement, collection, integrity, and analysis of nonprofit partner reporting data and 211/988/ ALICE data using equitable evaluation practices.
• Design and manage data collection frameworks to ensure appropriateness of methods and consistent quality across impact areas.
• Provide thought leadership within Community Impact to cultivate reflective practice skills and practices and support the development of analytical and evaluative thinking among colleagues.
• Consult and provide subject matter expertise on creation of data visualizations, reports, presentations, surveys and other products that convey complex information in an easy-to-understand format.
• Support effective communication of reporting data with internal and external interest holders throughout the grantmaking lifecycle.
• Support technical assistance efforts to nonprofit partners in contract and grant reporting activities, in partnership with CI Operations and other CI colleagues.

Learning – 25%

• Lead the Evaluation and Learning Team in the development and execution of shared learning initiatives to deepen understanding of CI’s collective impact with GTCUW staff and external partners.
• Measure and evaluate GTCUW activities and effectiveness within shared learning initiatives both internally and externally.
• Incorporate knowledge generated from shared learning initiatives into outcomes-focused measurement and evaluation efforts.
• Manage strategy execution, quality improvement, and retrospective learning opportunities using cross-organizational content synthesized for learning development.
• Identify and package key learnings produced by organizational efforts to inform reports for multiple diverse interest holders and audiences.
• Promote a culture of learning throughout GTCUW.

Process and Systems – 20%

• Create and maintain effective processes for sharing content and deliverables across functions.
• Understand organizational data systems and how to access impact information.
• Create and maintain cross-functional content and information requests.
• Lead efforts to improve the quality and accessibility of impact data.

Other – 5%

• Participate and support Community Impact team and GTCUW initiatives.
• Other duties as assigned.

COMPETENCIES THAT SUPPORT YOUR WORK

• Equity: A commitment to equity and intersectionality, with a strong understanding of how systemic inequity creates and perpetuates community disparities.
• Autonomy: Ability to independently and effectively execute work plans in a fast paced and matrixed hybrid environment.
• Data Analysis: Proficiency in collecting, organizing, and analyzing data to evaluate program impact. Strong skill in using analysis software and data visualization tools would be expected.
• Demonstrated ability to synthesize and interpret data to provide insights and make evidence-based recommendations.
• Evaluation methodologies: Knowledge of various evaluation methodologies and techniques, such as logic models and theories of change. Knowledge of GIS mapping and visual methodologies is desired.
• Critical thinking: Ability to think critically, identify strengths and barriers, and propose innovative solutions to improve program effectiveness
• Communication: Excellent written and verbal communication skills to effectively communicate evaluation findings, insights, and recommendations to diverse interest holders. Ability to present complex information in a clear and concise manner.
• Collaboration: Strong interpersonal skills to collaborate effectively with team members, program officers, and nonprofit partners.Ability to work collaboratively to co-develop objectives, indicators, and analyze data, identify trends, and develop strategies for improvement.
• Project Management: Ability to manage multiple evaluation projects simultaneously, meet deadlines, and prioritize tasks effectively.Strong organizational skills to maintain documentation and track progress.
• Innovation: Strong sense of innovation, helping to identify new, creative, and cutting-edge ways to be successful
• 3-5 plus years working in an evaluation, learning and research capacity